Privacy Policy

Shiva Pooja Needs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details, transaction information, and other payment details.
  • Account information including your username, password, preferences, and settings.
  • Transaction information including items you view, add to cart, purchase, return, exchange, or cancel.
  • Communications with us, including inquiries to customer support.
  • Device information including device, browser, or network information, and IP address.
  • Usage information including how and when you interact with the Services.

How We Collect Your Information

  • Directly from you when you create an account, communicate with us, or provide information.
  • Automatically through your use of our website, tools, or services, including cookies.
  • From third-party service providers helping us operate the website or provide services.

How We Use Your Information

  • Provide and Improve Services: Process orders, manage accounts, arrange shipping, facilitate returns/exchanges, and create a personalized shopping experience.
  • Marketing and Communication: Send promotional emails, notifications, or messages about products, services, or offers.
  • Security and Fraud Prevention: Authenticate accounts, detect and prevent fraudulent or malicious activity.
  • Legal Compliance: Comply with laws, respond to legal requests, and enforce our terms of service.

How We Share Your Information

  • With third-party service providers for payment processing, shipping, analytics, or customer support.
  • With business partners for marketing or promotional purposes.
  • With affiliates or in connection with corporate transactions, legal obligations, or enforcement of policies.
  • With your consent or direction, such as sharing information to fulfill an order or service request.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

Security and Retention

We take reasonable measures to protect your personal information, but no system is completely secure. Retention periods depend on the purpose of the information, legal requirements, or resolving disputes.

Your Rights and Choices

You may have rights to access, correct, delete, or manage your personal information, depending on your location. You can also manage your communication preferences and opt-out of marketing messages.

International Transfers

Your information may be transferred, stored, and processed outside your country. We ensure reasonable protections are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. The “Last updated” date will indicate the most recent changes.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: