Terms of Service — Shiva Pooja Needs

Terms of Service

1. Introduction

Welcome to Shiva Pooja Needs (“Company”, “we”, “our”, “us”). By accessing or using our website shivapoojaneeds.com (“Website”) and services (together, “Service”), you agree to comply with these Terms of Use (“Terms”). These Terms apply to all visitors, users, and others who access or use our Service.

2. Acceptance of Terms

By using our Website or Service, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must immediately stop using the Service.

3. Eligibility

  • You must be at least 18 years old to use our Service.
  • You must have the legal capacity to enter into a binding agreement.
  • Users under 18 are not authorized to create accounts or make purchases.

4. Account Registration

  • To use certain features, you may need to create an account.
  • You agree to provide accurate, complete, and current information at all times.
  • You are responsible for keeping your password confidential and for all activity under your account.

5. Purchases and Payments

  • All prices are in Indian Rupees (INR) unless otherwise stated and include applicable taxes.
  • Payment must be made using authorized methods provided on our Website.
  • We reserve the right to refuse or cancel any order for reasons including product availability, errors, or suspected fraudulent activity.

6. Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Risk passes to the customer upon delivery confirmation.
  • We are not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.

7. Returns and Refunds

Please refer to our Return & Refund Policy for full details on cancellations, returns, and refunds.

8. User Responsibilities

  • You agree to use the Service lawfully and responsibly.
  • Prohibited conduct includes illegal activities, harassment, posting offensive content, and interfering with the Service.
  • You must not attempt unauthorized access to other accounts, servers, or networks.

9. Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by Shiva Pooja Needs or used with permission. You may not copy, modify, or distribute any content without written consent.

10. Disclaimer of Warranties

The Service and products are provided “as is” and “as available.” Shiva Pooja Needs makes no warranties regarding the accuracy, reliability, or availability of the Service. Use of the Service is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Shiva Pooja Needs is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Liability, if any, is limited to the purchase price of the item purchased.

12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their content, policies, or services. Your use of third-party sites is at your own risk.

13. Privacy and Cookies

Our collection and use of personal information is explained in our Privacy Policy. By using our Website, you consent to our use of cookies for analytics and user experience improvement.

14. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes must first be addressed via email at shivapoojaneeds@gmail.com. If unresolved, disputes may be escalated to the appropriate courts in India.

15. Termination

We may suspend or terminate your access to the Service for violations of these Terms or other reasons. Certain obligations, including liability and intellectual property rights, survive termination.

16. Modifications to Terms

We may revise these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms. It is your responsibility to review these Terms periodically.

17. Contact Information